Welcome to The International Baby Whisperer’s privacy policy
This privacy notice provides information on how The International Baby Whisperer collects and processes your personal data when you visit our website to find information on our services or contact us to register your interest.
It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.
Important information and who we are
The International Baby Whisperer Ltd. is the controller and responsible for your personal data.
Contact details
Our full details are: 43 Warrenhouse Road, Brighton-Le-Sands, Liverpool, England, L22 6QW
Full name of legal entity: The International Baby Whisperer Ltd
Name or title of Data Protection Officer: Katie-Jane Crosbie
Email address: dpo@theinternationalbabywhisperer.com
Postal address: 43 Warrenhouse Road, Brighton-Le-Sands, Liverpool, England, L22 6QW
1. The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
· Identity Data.
· Contact Data.
· Technical Data.
· Profile Data.
· Usage Data.
· Marketing and Communications Data.
We explain these categories of data here: Identity data is any data you provide to us describing yourself – your name, contact details including but not limited to email address and phone number, and your address. Contact Data – We will retain all communication and contact data of any correspondence between the two parties. Technical Data is recorded by our analytics software. Profile Data pertains to your submitted details abuot the requirements for a role. Usage data pertains to your usage of our site, again tracked by analytics software where permission is given by the site user. Markeitng and Communications data relates to electronic communication between the twoparties. We will never sell your data to any third party.
We use different methods to collect data about you, which are explained here: You may provide us with some of the data listed above, by submitting a request for more information or providing data regarding your address and contact details. We track certain data on user behaviour on the site, all of this data is collected by Google Analytics and we look for metrics such as ‘pages viewed’ ‘dwell time on site’ and ‘pages per session’ This does not need to personally identifiable.
2. How we use your personal data
We will only use your personal data for the purpose for which we collected it which include the following:
· To register you as a new customer.
· To process and deliver your order.
· To manage your relationship with us.
· To improve our website, products/services, marketing or customer relationships.
· To recommend products or services which may be of interest to you.
3. How we share your personal data
We will not share your personal data [within the group / with external third parties]. The only time we would disclose any information about our site visitors or customers is when the data is requested by the police or Government.
4. International transfers
We do not transfer, store and process your personal data outside the UK.
Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).
If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please contact our data protection officer, details above.
